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Pay in 3 with Klarna, so 3 instalments of
Pay in 3 with Klarna, so 3 instalments of
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Shipping:
We offer a consistent next day or standard delivery service with DHL / GLS / Royal Mail
Don't forget... our transit times are working days only.
Get your order in before 2.30pm if you want a next day delivery! Orders placed after 2.30pm will be dispatched from our warehouse the following working day on a next day delivery service.
We advise all salons to allow 1-2 working days for delivery to ensure you have received and checked the goods. This will allow yourself time to check your order and rectify any discrepancies before your client's appointment date.
Despite our best efforts, some minor delays may still occur due to external factors such as courier delays. We know that no-one likes a delayed order, but it’s completely worth the wait!
Returns:
DONT WORRY IF NOT SUITABLE WE’VE GOT YOU ❤️
We will happily process your return for an exchange or gift card that can be used on any products (you or a friend can use this and the great news is , there is no expiration date)
Returns can take up to 14 days of receipt depending on volume of returns. Our team works as fast as we possibly can to get your return completed asap.
Due to the nature and hygiene of our products, unfortunately we would be unable to accept a return based on the following:
Easilocks uses a reputable courier service to ensure timely and satisfactory shipping conditions for all of our products.
All of our parcels are sent with a signed delivery service. Please note; if driver release is requested without a signature, we cannot be held responsible for loss or damage to the parcel.
All of our delivery options exclude bank holidays and weekends.
Any transit damage to the goods, shortages or incorrect goods supplied must be noted on the delivery consignment note at the time of the delivery or reported to the warehouse within 48 hours.
Our services will remain the same with no additional costs.
Deliveries are made between the hours of 9am – 6:30pm Monday – Friday.
**We do not offer a weekend delivery service.
PLEASE PROVIDE A CONTACT PHONE NUMBER ON YOUR ORDER AND PLEASE ENSURE THERE IS SOMEBODY AT THE ADDRESS GIVEN TO ACCEPT DELIVERY.
*Please allow 48hrs on top of all delivery options for the rare occasion we may have a shipping delay due to traffic/weather or technical issues
*Please allow for any extreme weather or traffic delays which may be completely out of our hands.
*Please note all discounts are for a limited time only and based on available stock levels.
*Please note shipping options are working day only this excludes weekends and holidays.
*Please note orders containing a back order item will be shipped once all stock is available.
Once the order has been dispatched from our premises we can no longer accept responsibility or guarantee performance of courier services.
DONT WORRY IF NOT SUITABLE WE’VE GOT YOU ❤️
Please Follow Our Easy Returns Link Below:
https://www.royalmail.com/
Please enter the requested details for a return label.
Easilocks will deduct £6 from your return credit for the cost of return shipment.
If you would like to return the item yourself, please notify us and provide return tracking number.
We will happily process your return for an exchange or gift card that can be used on any products (you or a friend can use this and the great news is , there is no expiration date)
Returns can take upto 14 days of receipt depending on volume of returns. Our team works as fast as we possibly can to get your return completed asap.
Due to the nature and hygiene of our products, unfortunately we would be unable to accept a return based on the following:
