Please enter the requested details for a return label.
Easilocks will deduct £6 from your return credit for the cost of return shipment.
If you would like to return the item yourself, please notify us and provide return tracking number.
Please include the picking ticket inside your return - any returns without this may not be accepted as a return.
We will happily process your return for an exchange or gift card that can be used on any products (you or a friend can use this and the great news is , there is no expiration date)
Returns can take upto 14 days of receipt depending on volume of returns. Our team works as fast as we possibly can to get your return completed asap.
Due to the nature and hygiene of our products, unfortunately we would be unable to accept a return based on the following:
Items that have been opened/tampered with
Items that have been worn/used/tried on
Items removed from the protective hygienic net
Items missing the completed returns form
Buyer is responsible for any return shipping costs unless a product is deemed faulty
We are not liable for any unreceived returns
Any products being returned must be returned with any promotional gifts included at the time of ordering
Any order placed on a credit or gift voucher will have a new voucher to the value of the returned item.
3 For 2- Offer is redeemed by adding 3 products to your cart, the lowest priced item in your cart will be provided for free. Offer only applies to full-priced products. Discounted products do not count towards the threshold to qualify for the offer. Offer is available for a limited time only and subject to change without notice. Unless expressly communicated, discount codes can not be used when making a 3 for 2 purchase. If you return the free item, no refund or credit will be issued. If you return one of the other items, you will be credited the amount for that product, less the value of the free product at the time you purchased it.
IRELAND / EU Easilocks Head Office Unit 44 Orion Business Campus Ballycoolin Dublin D15 X373
UK 10 Nicholsons Rd, Kilkeel, Newry. United Kingdom. BT344JN
Please allow 5-7 working days from date of receipt.
Don’t worry our team will notify you as soon as the return arrives and they will keep you posted.
Faulty product reviews our team will deal with on a case by case bases and aim to have all claims closed within 7 working days.
This may be longer pending receipt of piece if it needs to be returned for further investigation.
We are super quick at processing your order to ensure we can get it to you as soon as possible.
This means we may not be able to cancel/amend your item once your order has been processed.
If you would like to cancel your order please contact our team.
UK 08447459555 | IRL 018991202
Only one promotional code can be used per order.
All promotional codes are for a limited time only.